Terms of Service
Last Updated: January 2026
Welcome to MOLTN Cookies. These Terms of Service ("Terms") govern your access to and use of the MOLTN Cookies website, mobile applications, ordering platforms, rewards programs, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. Please read these Terms carefully. If you do not agree to these Terms, you may not access or use our Services.
Acceptance of Terms
By accessing our website, placing an order, enrolling in our rewards program, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services after any changes constitutes acceptance of the modified Terms.
Eligibility
You must be at least 13 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
If you are using our Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
Account Registration
Some features of our Services may require you to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your login credentials confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms.
Orders and Purchases
When you place an order through our Services, you agree to provide accurate payment and delivery information. All orders are subject to acceptance and availability.
- Prices are subject to change without notice
- We reserve the right to refuse or cancel any order for any reason
- Orders may be subject to verification before processing
- Delivery times are estimates and not guaranteed
- You are responsible for inspecting your order upon receipt
Payment is due at the time of order. We accept major credit cards and other payment methods as indicated on our ordering platform.
Rewards Program
Participation in our rewards or loyalty program is subject to these Terms and any additional program rules:
- Rewards have no cash value and cannot be transferred or sold
- Rewards may expire and are subject to availability
- We reserve the right to modify, suspend, or terminate the rewards program at any time
- Abuse or fraud may result in forfeiture of rewards and account termination
- One account per person; duplicate accounts may be merged or terminated
See our Privacy Policy for information on how we handle rewards program data.
Promotions and Offers
Promotional offers, discounts, and coupons are subject to specific terms and conditions:
- Offers may be limited in quantity, duration, or availability
- Offers cannot be combined unless explicitly stated
- We reserve the right to modify or cancel promotions at any time
- Misuse of promotional codes may result in order cancellation
Intellectual Property
All content on our Services, including text, graphics, logos, images, and software, is the property of MOLTN Cookies or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from our content without our express written permission. The MOLTN Cookies name, logo, and related marks are trademarks of MOLTN Cookies.
User Conduct
When using our Services, you agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Submit false or misleading information
- Interfere with the operation of our Services
- Attempt to gain unauthorized access to our systems
- Use automated systems to access our Services without permission
- Engage in fraudulent activities
Third-Party Links and Services
Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of these third-party sites.
Your use of third-party services is at your own risk and subject to their terms and policies.
Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We do not warrant that our Services will be uninterrupted, error-free, or secure. We disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We make no representations regarding the nutritional content or allergen information of our products. Customers with food allergies or dietary restrictions should contact us directly before ordering.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, MOLTN COOKIES AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES.
Our total liability for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless MOLTN Cookies and its affiliates from any claims, damages, losses, or expenses arising from your use of our Services, violation of these Terms, or infringement of any rights of another party.
Dispute Resolution
Any disputes arising from these Terms or your use of our Services shall be governed by the laws of the District of Columbia, without regard to conflict of law principles.
You agree to resolve any disputes through good faith negotiation. If a dispute cannot be resolved informally, it shall be submitted to binding arbitration in Washington, D.C., except that either party may seek injunctive relief in court for intellectual property violations.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and MOLTN Cookies regarding your use of our Services and supersede any prior agreements.
Contact Us
If you have questions about these Terms, contact us at:
Email: info@moltncookies.com
Website: https://moltncookies.com